Australian Consulate-General
Guangzhou
China

Visas and Citizenship

Visas and Citizenship

IMPORTANT NEWS:

From 1 July 2014, visa applications from the following provinces will be processed in Guangzhou:

Guangdong, Fujian, Hunan, Yunnan, Guangxi, Guizhou, Hainan, Gansu, Jiangxi, Hubei, Sichuan, Chongqing, Shanxi, Ningxia, Qinghai, Xinjiang and Tibet.

Important Visa Notice

Extension of ‘Passport Free’ processing for applications lodged at Guangzhou AVAC from 1 September 2014  

Changes to Australian Visa Service Delivery in Guangzhou

From 19 August 2013 the Department of Immigration and Border Protection (the department) commenced service delivery arrangements with the Australian Visa Application Centre (AVAC) in Guangzhou.

The introduction of the AVAC forms part of improvements to service delivery in China and provides convenient access to immigration services for clients in the Guangzhou catchment area.
 

Guangzhou AVAC location

Guangzhou AVAC
Catchment area: Guangdong, Fujian, Hunan, Yunnan, Guangxi, Guizhou, Hainan, Gansu, Jiangxi, Hubei, Sichuan, Chongqing, Shaanxi, Ningxia, Qinghai, Xinjiang and Tibet.

Address:
Australian Visa Application Centre,
Unit 02, 29/F, HM Tower,
No. 3 Jinsui Road, Zhujiang New Town,
Tianhe District, P.R. China 510623

中国广州市天河区珠江新城金穗路3号汇美大厦29楼02单元 邮编:510623

Phone: 86-020-29106150
Email:  info.ausch@vfshelpline.com

Opening hours of the AVAC are from 7.30 am to 3.00 pm (for submission) and 7.30 am to 5.00 pm (collection of documents) Monday to Friday, with phone lines operating from 8am to 5pm.

Application lodgement

The department has an agreement with VFS Global to provide Australian visa lodgement services though the AVAC. You can lodge your application in person (by appointment) or by courier at the AVAC. Payment can be made in cash or by Chinese Postal Money Order. If you submit your application by courier, you can complete your credit card details on the application form.

A fee will be charged for this service in addition to the scheduled fee charged by the department for all visa applications. An application service fee of 190 RMB will be charged for each lodgement. This fee is in line with average service delivery partner fees globally.

Services provided at the AVAC

Clients will benefit from the following services offered at the AVAC:
• extended client services hours
• telephone contact centre with phone lines operating until 5 pm weekdays
• pre and post-lodgement enquiries
• visa lodgement and fee handling
• online application tracking facility allowing clients to view the status of their application
• internet kiosk
• return of decisions and passports.

Optional services, for an additional service cost, include:
• courier services
• photocopying
• passport photos
• SMS notification. 

Lodging applications

Please refer to the Australian Embassy, China website for important information about where to submit your application and the location of the Australian Visa Application Centres – AVACs.

More information: http://china.embassy.gov.au/bjng/DIAC07092012p23en.html

Processing of applications lodged at the AVAC

Applications will continue to be assessed and decided by the visa office of the Australian Consulate-General in Guangzhou. Staff at the AVAC will have no involvement in the decision–making process or have any knowledge of the application outcome.

Visa processing times will be faster if clients submit complete visa applications with all required documentation at the time of lodgement.

Impact on clients

From 1 July 2014, clients who reside in any of the listed provinces within the Guangzhou catchment areas applying for Australian visa types shown below should lodge their application at the AVAC in Guangzhou.

There will be no change to the current lodgement and processing arrangements for Government officials applying via the Ministry of Foreign Affairs (MFA) or their local Foreign Affairs Office (FAO), Australian Destination Status (ADS) travel or Australian citizenship applications which should continue to be lodged directly with the nearest Australian Visa Office.

Further information

See: http://www.china.embassy.gov.au/bjng/Visas_and_Migration.html

See: www.australiavisa-china.com 

For all visa enquiries:

Phone: 86-020-29106150
Email: info.aucan@vfshelpline.com 
 

 

Australian Consulate-General Guangzhou

Street Address: Development Center
No.3 Linjiang Da Dao
Zhujiang New City
Tianhe District
GUANGZHOU 510623
People's Republic of China

Postal Address: Level 12, Development Center
No.3 Linjiang Da Dao
Zhujiang New City
Tianhe District
GUANGZHOU 510623
People\'s Republic of China

Telephone: 020 3814 0250

Note: Visa enquiries should be directed to the AVAC in the first instance.

Email Contact: visaenquiries.guangzhou@dfat.gov.au

Website: http://www.china.embassy.gov.au

Client Counter Hours: General public - By appointment (email request only)
 

Access to the Australian Consulate-General Guangzhou

All persons visiting the Development Centre Building are required to produce ID (e.g. ID card, driving license) and fill in a visitor registration form at the lobby reception to receive a visitor card. Before departing the building the visitor must return the card to reception in order to cancel registration. 
 

Our office accepts visa applications from residents of the following provinces:

Guangdong, Guangxi, Hunan, Guizhou, Fujian, Yunnan, Hainan, Gansu, Jiangxi, Hubei, Sichuan, Chongqing, Shaanxi, Ningxia, Qinghai, Xinjiang and Tibet.

Visa Processing

Our office processes applications for the following visa categories:
- Temporary work (short stay activity) visas (subclass 400)
- Visitor (tourist and business) visas (subclass 600)
- Transit visas
- Temporary residence (New Zealand Citizen Family Relationship) visas (subclass 461)
- Resident Return visas
- Permanent entry visa applications for partner, prospective spouse and child subclasses only
- Applications for Australian citizenship by descent

Please note that copies of documents are sufficient, but originals may be requested for verification. Chinese language documents are acceptable; however it is preferred that the documents are accompanied by English translations. All supporting documents must be clear and legible. 

Further Information

Further information on visa applications to Australia can be obtained from our websites

The Department of Immigration and Border Protection