From 1 July 2014, visa applications from the following provinces will be processed in Guangzhou:
Guangdong, Fujian, Hunan, Yunnan, Guangxi, Guizhou, Hainan, Gansu, Jiangxi, Hubei, Sichuan, Chongqing, Shanxi, Ningxia, Qinghai, Xinjiang and Tibet.
Important Visa Notice
Changes to Australian Visa Service Delivery in Guangzhou
From 19 August 2013 the Department of Immigration and Border Protection (the department) commenced service delivery arrangements with the Australian Visa Application Centre (AVAC) in Guangzhou.
The introduction of the AVAC forms part of improvements to service delivery in China and provides convenient access to immigration services for clients in the Guangzhou catchment area.
Guangzhou AVAC location
|Catchment area: Guangdong, Fujian, Hunan, Yunnan, Guangxi, Guizhou, Hainan, Gansu, Jiangxi, Hubei, Sichuan, Chongqing, Shaanxi, Ningxia, Qinghai, Xinjiang and Tibet.|
Opening hours of the AVAC are from 7.30 am to 3.00 pm (for submission) and 7.30 am to 5.00 pm (collection of documents) Monday to Friday, with phone lines operating from 8am to 5pm.
The department has an agreement with VFS Global to provide Australian visa lodgement services though the AVAC. You can lodge your application in person (by appointment) or by courier at the AVAC. Payment can be made in cash or by Chinese Postal Money Order. If you submit your application by courier, you can complete your credit card details on the application form.
A fee will be charged for this service in addition to the scheduled fee charged by the department for all visa applications. An application service fee of 190 RMB will be charged for each lodgement. This fee is in line with average service delivery partner fees globally.
Services provided at the AVAC
Clients will benefit from the following services offered at the AVAC:
• extended client services hours
• telephone contact centre with phone lines operating until 5 pm weekdays
• pre and post-lodgement enquiries
• visa lodgement and fee handling
• online application tracking facility allowing clients to view the status of their application
• internet kiosk
• return of decisions and passports.
Optional services, for an additional service cost, include:
• courier services
• passport photos
• SMS notification.
Please refer to the Australian Embassy, China website for important information about where to submit your application and the location of the Australian Visa Application Centres – AVACs.
More information: http://china.embassy.gov.au/bjng/DIAC07092012p23en.html
Processing of applications lodged at the AVAC
Applications will continue to be assessed and decided by the visa office of the Australian Consulate-General in Guangzhou. Staff at the AVAC will have no involvement in the decision–making process or have any knowledge of the application outcome.
Visa processing times will be faster if clients submit complete visa applications with all required documentation at the time of lodgement.
Impact on clients
From 1 July 2014, clients who reside in any of the listed provinces within the Guangzhou catchment areas applying for Australian visa types shown below should lodge their application at the AVAC in Guangzhou.
There will be no change to the current lodgement and processing arrangements for Government officials applying via the Ministry of Foreign Affairs (MFA) or their local Foreign Affairs Office (FAO), Australian Destination Status (ADS) travel or Australian citizenship applications which should continue to be lodged directly with the nearest Australian Visa Office.
For all visa enquiries:
Australian Consulate-General Guangzhou
Street Address: Development Center
No.3 Linjiang Da Dao
Zhujiang New City
People's Republic of China
Postal Address: Level 12, Development Center
No.3 Linjiang Da Dao
Zhujiang New City
People\'s Republic of China
Telephone: 020 3814 0250
Note: Visa enquiries should be directed to the AVAC in the first instance.
Email Contact: firstname.lastname@example.org
Client Counter Hours: General public - By appointment (email request only)
Access to the Australian Consulate-General Guangzhou
All persons visiting the Development Centre Building are required to produce ID (e.g. ID card, driving license) and fill in a visitor registration form at the lobby reception to receive a visitor card. Before departing the building the visitor must return the card to reception in order to cancel registration.
Our office accepts visa applications from residents of the following provinces:
Guangdong, Guangxi, Hunan, Guizhou, Fujian, Yunnan, Hainan, Gansu, Jiangxi, Hubei, Sichuan, Chongqing, Shaanxi, Ningxia, Qinghai, Xinjiang and Tibet.
Our office processes applications for the following visa categories:
- Temporary work (short stay activity) visas (subclass 400)
- Visitor (tourist and business) visas (subclass 600)
- Transit visas
- Temporary residence (New Zealand Citizen Family Relationship) visas (subclass 461)
- Resident Return visas
- Permanent entry visa applications for partner, prospective spouse and child subclasses only
- Applications for Australian citizenship by descent
Please note that copies of documents are sufficient, but originals may be requested for verification. Chinese language documents are acceptable; however it is preferred that the documents are accompanied by English translations. All supporting documents must be clear and legible.
Further information on visa applications to Australia can be obtained from our websites