Processing Time
The Australian Passport Office (APO) is currently seeing an unprecedented surge in demand for passports. As a result, the APO have been recommending its customers allow up to six weeks to get a passport.
Passports are printed in Australia and are sent to the Consulate for you to collect. We are currently experiencing delays in the receipt of international mail due to COVID-19.
We recommend lodging your passport application as early as possible, preferably at least three months prior to expiry, to ensure any unexpected delays don’t impact your travel or visa arrangements in China. Please contact [email protected] if you have any questions.
Proof of address will need to be provided at your passport interview.
No Glasses
Passport photos must be taken without glasses.
More details are available on the Passports webpage.
Appointments for passport and notarial services are required
An appointment is required for passport and notarial services at the Australian Consulate-General Guangzhou.
Appointments can be booked via https://acggz.setmore.com/.
- Passport appointments are available between 9:00am - 12:00 pm, Monday to Friday.
- The following Notarial services appointments are available between 3pm - 4pm, Monday to Friday.
- Witnessing Commonwealth statutory declarations
- Witnessing application forms for, and issuing of, Certificates of No Impediment (CNI)
- Witnessing notices of intended marriage
- Witnessing and certifying land documents and issuance of DFAT Certificate of Identity
- Performing authentication of signature and/or seals
- Other Notarial services (including witnessing affidavits, witness signatures on bank documents and state government documents including witnessing driver's licence renewals) appointments are available between 1:30pm – 4pm every Thursday (except Public Holidays).
To ensure all requirements are met prior to lodgement, we advise that you phone our passport office or check our website (www.passports.gov.au) before coming to the Consulate-General to lodge your application.
Privacy Policy
The Department of Foreign Affairs and Trade (DFAT) uses third-party software (Setmore) to manage the Consulate-General's appointments. Your personal information (including your name and contact details) will be collected by DFAT via Setmore to book your appointment and for related purposes. By proceeding with this booking, you are consenting to the collection of this information by Setmore on DFAT's behalf for these purposes. If this information is not collected, DFAT's ability to arrange your appointment will be limited. Your personal information will be handled by Setmore in accordance with Setmore's Privacy Policy, and by DFAT in accordance with DFAT's Privacy Pollicy.
Passports Applications
• Application Information
• Passport Photograph Requirements
• Lost and Stolen Passports
Passport Fees
The level of passport fees is set under the Australian Passports Act.
Fees are revised on a monthly basis.
Fees are payable in Chinese RMB only.
For a list of current passport fees go to the Consular Current Fees page.
We accept mPOS (Apple Pay, Alipay & WeChat Pay), Unionpay cards,Visa, and Mastercard.
We cannot accept American Express cards without a UnionPay symbol and cannot accept cheques or cash.