Australian Consulate-General
Guangzhou
China

Welcome to the Australian Consulate-General Guangzhou 

For more details on the China-Australia FTA (ChAFTA)  Click Here

 

Travel Advice - Smartraveller website

Smartraveller has the latest, authoritative travel advice so you can be informed and prepared about overseas travel. Subscribe to receive travel advice updates - by simply supplying your name and email address – straight to your inbox.
You can now also subscribe to the new SMS service - by supplying your mobile number – to receive critical alerts in the event of a crisis overseas.
In a crisis, Smartraveller will activate a crisis page on its website. It will make it easier for you or someone you know to contact the Australian Government if you need help. It will supplement the consular emergency hotline.
Visit www.smartraveller.gov.au to subscribe or connect with Smartraveller on Facebook and Twitter.

 

New Digital Assistant trial for Immigration and Citizenship Clients

The Digital Assistant is being trialled at a time of escalating demand and growing client expectations that information and services will be digital, personalised and available, anywhere, anytime, and on any device. It will provide a ‘self-serve’ option for clients that makes it easier and faster to find information on our website.
The Digital Assistant uses artificial intelligence-based software and a question and answer database to respond to client enquiries in an online chat window.
During the trial, the Digital Assistant will provide answers to the top 150 visa and citizenship questions the Department currently receives from clients. It will be displayed on our immigration and citizenship website pages at https://immi.homeaffairs.gov.au.
The Digital Assistant will work on all major desktop and mobile browsers including Internet Explorer, Chrome, iOS and Android.
The Department is asking clients use the Digital Assistant throughout the trial to allow the Department to test the feasibility of the service. The trial will further test our ability to manage the resource workload associated with keeping content delivered by the Digital Assistant up-to-date.
It will be closely monitored during the trial. If it proves successful, the intent is expansion to a full content Digital Assistant, anticipated to be brought into production later in 2020.
 

Frequent Traveller Passports  

From 1 December 2017 Australia will no longer issue Frequent Traveller Passports (67 pages).

From 1 December 2017, if your passport still has more than two years validity remaining and the visa pages are almost full, you may either apply for:

a new 34 page passport with 10 years validity. The cost will be the price of a new passport plus the overseas surcharge. or

a replacement 34 page passport with the same expiry date as the passport being replaced. The replacement cost will be cheaper than a new 10 year validity passport and will not incur an overseas surcharge.

Applicants will need to decide which of the two above replacement options best suit their own circumstances.

 

Consulate-General Opening Hours


The Consulate-General  will be open from 8:30 am to 5:00 pm Monday to Friday except for public holidays.

Australians requiring advice or assistance from the consular section may call during business hours from 8:30 to 5:00 Monday to Friday.

Please note:

  • Passport Applications: Monday-Friday 9:00 – 12:00 make an appointment please click here.
  • Notarial Services: Monday-Friday 14:00 – 16:00 make an appointment please click here.

Public Holidays 2019 and 2020

 

News in Brief

Media release: Consul-General in Guangzhou

Media release: Celebrating 45 years since the establishment of diplomatic relations between Australia and China

Media release: China Free Trade Agreement continues to deliver

 

For speeches archive, please click here