Australian Consulate-General
Guangzhou
China

The Australian Government is now in a caretaker period in advance of the forthcoming election. Until a new government is sworn in, government operations are conducted in accordance with the caretaker conventions.

From Monday the 14th of April 2025, the Australian Consulate will be undergoing a complete renovation to its public areas on the 12th floor.  Whilst there will be no construction work done during Consulate operational hours, Monday to Friday 09:00 – 17:00, it is important that you adhere to the following guidance:

1). Follow all directions given to you by the Consulate Guards;

2). Arrive as close to your appointment time as possible.  If you are early, you will be directed to sit downstairs in the building foyer, on the ground floor, before being allowed to come up to the Consulate for your confirmed appointment time;

3). If possible, keep the number of people visiting the Consulate to an absolute minimum.  If you must bring young children please ensure you keep a watchful eye on them, to ensure they are safe during your visit.

Your assistance throughout this period is appreciated!

 

ANZAC DAY 2025

The Australian and New Zealand Consulates-General in Guangzhou will jointly hold a dawn Memorial Service on Friday 25 April at the Shangri-La Guangzhou to commemorate ANZAC Day. Australians and New Zealanders resident in south China are invited to participate in this special event.

Date: Anzac Day Friday 25 April 2025

Time: Ceremony to begin at 5:50AM followed by breakfast

Venue: Large Garden, Shangri-La Hotel, 1 Huizhan East Road, Hai Zhu District, Guangzhou

For security and catering reasons, guests are asked to register in advance.

Please return the completed registration form by email to [email protected]  by Friday 18 April. For more information please phone the Australian Consulate-General Guangzhou +86 20 3814 0111.

 

Voting in the 2025 federal election 

The Australian federal election has been announced for Saturday 3 May 2025. If you’re an Australian citizen overseas on the day of the election, you can still have your say by voting at an overseas voting centre or by postal vote.

In-Person Voting

Commencement of pre-poll voting may be delayed if ballot papers have not been received from the Australian Electoral Commission. Please refer back to this notice before attending the Australian Consulate-General in Guangzhou to vote. The latest schedule is as follows:

Day

Opening Hours

Monday 21 April

Closed – Easter Monday holiday

Tuesday 22 April

TBC

Wednesday 23 April

9:30am to 4:30pm

Thursday 24 April

9:30am to 4:30pm

Friday 25 April

9:30am to 4:30pm

Saturday 26 April

Closed

Sunday 27 April

Closed

Monday 28 April

9:30am to 4:30pm

Tuesday 29 April

9:30am to 4:30pm

Wednesday 30 April

9:30am to 4:30pm

Thursday 1 May

9:30am to 4:30pm

Friday 2 May

Closed – Labour Day holiday

Saturday 3 May – Election Day

8:30am to 2:30pm

 

Please note that all times are local to this polling place.

What to expect at Australian Consulate-General in Guangzhou.

  • You do not need an appointment to vote.
  • You must present ID for entry to the Consulate-General. You are not required to present ID to vote.

Postal Voting

If you are overseas and are unable to vote in-person, you can apply for a postal vote.

Postal vote packs will be sent to you by international courier from Australia commencing three weeks before polling day. The latest date to request an overseas postal vote from the AEC is 6pm, Wednesday 30 April 2025 AWST (Australian Western Standard Time). If you provided an email address or phone number when applying for a postal vote, you will receive an automatic notification when it is dispatched.

If you did not provide an email address or phone number and your postal vote does not arrive within 10 days from the date you submitted your application, call the AEC on +61 2 6160 2600.

You can mail your completed postal vote to Australian Consulate-General in Guangzhou or drop it off in person no later than 2:30pm Saturday, 3 May 2025.

You can also return your postal vote directly to the AEC in Australia. The cost to return your postal vote by courier or mail to Australian Consulate-General in Guangzhou or to the AEC in Australia is your responsibility.

Further information

You must be enrolled to vote. You can enrol, update your details or check your details on the AEC website.

If you can't vote because you are overseas, you need to advise the AEC by completing an Overseas Notification Form.

Find additional information on the election and voting at these websites:

aec.gov.au

Smartraveller.gov.au

 

Australian Consulate-General in Shenyang

Australia’s Consulate-General in Shenyang has closed to the public. The Australian Embassy in Beijing will provide continued consular and notarial services and support for Australian businesses. 

 

Travel Advice

We continue to advise exercise a high degree of caution in China. As previously advised, authorities have detained foreigners on the grounds of 'endangering national security'. Australians may be at risk of arbitrary detention or harsh enforcement of local laws, including broadly defined National Security Laws.

You may now be eligible to enter China for no more than 30 days without a visa (see the 'Travel' section of the Smartraveller China travel advice).

Travel advice:

Exercise a high degree of caution in China overall.

Other levels apply in some areas.

Click here for Travel Advice.

Subscribe to get updates on our travel advice for China.

Click here to register for the Smartraveller subscription service and receive latest updates to out travel advice.

 

For Australians requiring urgent consular assistance:

Contact the Consulate during business hours on +86 20 3814 0111 or the 24-hour Consular Emergency Centre on +61 2 6261 3305 (from overseas) or 1300 555 135 (within Australia). Alternatively, you may wish to use the online form -  

https://www.smartraveller.gov.au/about-us/contact-us

 

Appointments for passport and notarial services

Appointments are required for all passport and notarial services and must be booked via acggz.setmore.com.

Passport appointments are available Monday to Friday. Each passport applicant requires a separate appointment. Families will require separate appointments for each adult/child applicant.  Appointments are not required for passport collection or for emergency consular/passport services. 

Notarial services appointments are available Monday to Friday afternoons.

Please book your appointment as early as possible.

 

Australian Visa and Citizenship Applications

All Australian Visa and Citizenship questions must be directed to the Department of Home Affairs. Online enquiries can be submitted here.

The Department of Home Affairs (HA) are trialling a Digital Assistant to answer your visa and citizenship questions. The Digital Assistant will make it easier and faster for you to find what you need on their website. You can access the Digital Assistant from the Digital Assistant tab on the bottom right hand side of the screen on most Immigration and Citizenship pages

 

Consulate-General Opening Hours

The Consulate-General  will be open from 8:30 am to 5:00 pm Monday to Friday except for public holidays.

Australians requiring advice or assistance from the consular section may call during business hours from 8:30 to 5:00 Monday to Friday.

Please note:

  • Passport Applications: Monday-Friday 9:00 – 12:00, to make an appointment please click here.
  • Notarial Services: Monday-Friday 14:00 – 16:00, to make an appointment please click here.

 

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